Returns & Exchange

All items purchased from shellbayco.com can be returned within 14 days after delivery for a full refund or an exchange in their original, unused condition.

Unfortunately, we are unable to accept returns for Fine Art Prints as they are custom printed on demand.

Before returning your purchase, please contact us via email with the subject "RETURN or EXCHANGE [order-number]" at hello@shellbayco.com and we will be happy to assist with your request as soon as possible.

All returned products will only be accepted unused, in their original condition and with all tags still attached. Please use the original shipping packaging when returning your purchase.

If we receive used or damaged products, we will not be able to process the refund or exchange.

All returns shipping will be at your own expense, unless the item you purchased has a manufacturing defect. We recommend using a reputable courier company to return items to us, and we advise you to arrange for a tracked service. We are not responsible or accountable for the loss of items being returned.